Live View

Updated by Zoe Ngan

Live View

Explore the functionalities of Live View in Signals with this guide. The live view feature allows users to view and initiate chat with visitors who are currently on the site.

Go to app.getsignals.ai

1. Introduction

First, log in to your Signals account.
Introduction

2. Navigate to "Live View"

Navigate to the "Live View" tab in the left sidebar.
Navigate to 'Live View'

3. Legend

Visitors are segmented by the following criteria: open opps, those with a high Signals score, buying committee, ICP, or other traffic. We have HelpDocs on Signals score, buying committee, and ICP if you'd like to learn more.
Legend

4. Click here

Navigate to the desired section.
Click here

5. Visitor information

Hover over any visitor to view a short summary.
Visitor information

6. Visitor Information

Clicking on any visitor will pull up more detailed information on what page they were on, how long they were there, etc.
Visitor Information

7. Click here to auto-focus on new events

The event auto-focus button will cause the map to zoom in on new activity.
Click here to auto-focus on new events

8. Mute Live View sounds here

This button will allow you to mute all sounds associated with live view.
Mute Live View sounds here

9. Filter by region here:

Use this drop-down menu to filter by geographical region.
Filter by region here:

10. Search for visitors here:

If there are any individuals/companies that you'd like to search for, you can do so with this search button here.
Search for visitors here:

11. Apply more filters here:

Use this funnel filter to apply more filters regarding visits, conversations, page views, and so on.
Apply more filters here:

12. Click "List View"

You can switch to list visualisation with the "List View" button here. You can also pause the current live feed if needed.
Click 'List View'

13. Access via Chat

Live view can also be accessed via chat, in the upper right-corner.
Access via Chat

14. Configure Live View map sounds

Additionally, you also have the option to customise the sound effects that play on the Live View map when certain events happen. Go to Org Settings, then click on "Live View Map Sounds." Here, you can choose which sounds will play for each events, or upload a custom sound.
Configure Live View map sounds


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