Explore the functionalities of Live View in Signals with this guide. The live view feature allows users to view and initiate chat with visitors who are currently on the site.
1. Introduction
First, log in to your Signals account.
2. Navigate to "Live View"
Navigate to the "Live View" tab in the left sidebar.
3. Legend
Visitors are segmented by the following criteria: open opps, those with a high Signals score, buying committee, ICP, or other traffic.
We have HelpDocs on Signals score, buying committee, and ICP if you'd like to learn more.
4. Click here
Navigate to the desired section.
Hover over any visitor to view a short summary.
Clicking on any visitor will pull up more detailed information on what page they were on, how long they were there, etc.
7. Click here to auto-focus on new events
The event auto-focus button will cause the map to zoom in on new activity.
8. Mute Live View sounds here
This button will allow you to mute all sounds associated with live view.
9. Filter by region here:
Use this drop-down menu to filter by geographical region.
10. Search for visitors here:
If there are any individuals/companies that you'd like to search for, you can do so with this search button here.
11. Apply more filters here:
Use this funnel filter to apply more filters regarding visits, conversations, page views, and so on.
12. Click "List View"
You can switch to list visualisation with the "List View" button here. You can also pause the current live feed if needed.
13. Access via Chat
Live view can also be accessed via chat, in the upper right-corner.
Additionally, you also have the option to customise the sound effects that play on the Live View map when certain events happen. Go to Org Settings, then click on "Live View Map Sounds." Here, you can choose which sounds will play for each events, or upload a custom sound.