Column Definitions

Updated by Zoe Ngan

Column Definitions

This guide will explain the column definitions on the Signals dashboard.

Go to app.getsignals.ai

1. Introduction

First, log in to your Signals account. The Dashboard is the first thing you'll see.

Introduction

2. Company Name

Company Name: Signals pulls this information from a third party and refreshes every 6 months. Re-branding may not be reflected in Signals in the meantime.

Company Name

3. Site Visits

The "Site Visits" column shows the total page visits from each company in the last 30 days.

Site Visits

4. Last Visit

The "Last Visit" column indicates the timestamp of the most recent activity from a contact at the account. This includes page views, conversations, calendar drops, meetings booked, live chat conversations, and content page views.

Last Visit

5. Visitors

Visitors is the number of visitors for this company stored in the Signals database. Visitor records are created in Signals when a site visitor provides an email in a bot conversation or when visitors are prospected through PlayMaker. Note: Signals doesn't pull visitor data from the CRM, so this will not necessarily reflect the total visitors you have for a given company.
Visitors

6. Signals Score

The Signals Score is calculated based on 7 factors: page views, conversations, unique visitors, emails captured, live chats, meetings booked, and CRM status. Contact support for an in-depth calculation of your Signals score.

Signals Score

How did we do?