Email Capture Settings


In email capture management, you can edit which domains the system should define as spam, personal, and blocked.

To access email capture management, navigate to Settings > Chat Settings > Email Capture Settings.

Managing email domains

To add a domain to spam, personal, or blocked lists:

  1. Click "Add Domain" at the top right corner
  2. Select the list to add the domain to
  3. Either type in domains manually, or upload a CSV
  4. Click "Add domain" in the bottom right corner of the popup modal

To remove a domain from one of these lists, click the "x" on the domain's record:

To find a domain on one of these lists, click the search icon in the top right corner and type the domain.

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