Contacting Support, Submitting Feature Requests and Reporting Bugs

Updated by Zoe Ngan

Contacting Support, Submitting Feature Requests, and Reporting Bugs

This guide explains how you can easily contact customer support to communicate support needs, submit feature requests, and report bugs.

Go to app.chatfunnels.com

1. Click "Support"

Navigate to the "Support" section on the left sidebar.
Click 'Support'

2. Chat with Support

Initiate a chat with a product expert in this tab. Our product specialists are online 8:30AM to 5PM MST Monday to Friday for support. Feel free to contact us if you have any questions!
Chat with Support

3. Feedback

The feedback tab allows you to report a problem, request a feature, or view the status of past feedback.
Feedback

4. HelpDocs

The HelpDocs section allows you to access our other HelpDocs videos, and also recommends some articles relating to FAQs.
HelpDocs


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