Admin Security
Overview
Manage the security requirements for your organization in Admin Security.
To access security settings for your organization, navigate to Settings > Admin Settings > Security.
![](https://files.helpdocs.io/64szziapbv/articles/o2nuv7xwdo/1673635071257/navigate-to-admin-security.gif)
Session timeouts
The sessions timeout sessions determines when a chat agent will be automatically logged out after inactivity. Being inactive means that the chat agent has logged in but has not performed any activity in the system.
![](https://files.helpdocs.io/64szziapbv/articles/o2nuv7xwdo/1673635358912/session-timeouts.gif)
Login attempts policy
Update the number of failed attempts the system will accept before locking a user out. Define the length of the lockout in the second dropdown.
![](https://files.helpdocs.io/64szziapbv/articles/o2nuv7xwdo/1673635604449/login-attempts.gif)
Multi-factor authentication
Optionally, you can require multi-factor authentication.
![](https://files.helpdocs.io/64szziapbv/articles/o2nuv7xwdo/1673635878460/require-mfa.gif)