Conversation Details
Conversation Details
This card will auto-populate with the following:
- The bot that the person is engaging with (this is a link which will take you to the bot builder if your user permissions include bot building and editing).
- The conversation start URL. Once you engage with it, the bot will follow you from page to page, so the person chatting might not still be on that page, but this is where the conversation started.
- Traffic Source - This will let you know how the person got to your site, giving you more context for your conversation.