Plays: Send Email Skill

Updated by Jenny Young


The Send Email skill allows you to send custom emails to visitors. Doing so is as simple as selecting an existing email template and setting up a few configurations. If the visitor's email address is known, an email will be sent on your behalf. This support page explains how to set up a Send Email Skill when creating or editing your play. 

Note: You must configure your email settings before using this feature.

Email Templates

  1. Select which email to send from a list of existing email templates. For more information on creating email templates, see our Bot Emails Page
  2. You can choose to add a delay before the email is sent. With this option turned off, the email will be sent immediately upon reaching this skill.

How did we do?