Send Email Skill
Overview
Send an email to site visitors based on chatbot conversation outcomes.
Note: Before adding this skill to your chatbot, make sure you've completed the following steps:
- Enable email sends (see Email Settings)
- Create an email template (see Bot Emails)
The Basics:
Need help getting started? Check out these great resources:
- Bot builder View Options: How to navigate your chatbot builder
- Using Chatbot Templates: How to modify templates to fit your needs
- Managing Skills: How to Add, Edit, Connect, Copy, and Delete skills
- Personalize Your Bot Messaging: How to format your messaging
Adding a send email skill
- Insert a send email skill
![](https://files.helpdocs.io/64szziapbv/articles/z86hxde573/1667865212436/insert-send-email-skill.gif)
- Edit the skill to select an email (or create a new one)
![](https://files.helpdocs.io/64szziapbv/articles/z86hxde573/1667865321393/select-an-email.gif)
- Optionally add a delay and/or an email capture
![](https://files.helpdocs.io/64szziapbv/articles/z86hxde573/1667865436245/send-email-skill-settings.gif)
- Save and close