Bot Performance

Updated by Zoe Ngan

Bot Performance

The bot performance report provides performance metrics for each individual chatbot. This is also the best source for tracking the engagement rate (conversations/prompts).

Go to app.getsignals.ai

1. Click "Engagement"

Click on "Engagement" in the left sidebar.
Click 'Engagement'

2. Navigate to "Chatbots"

Navigate to the chatbots tab.
Navigate to 'Chatbots'

3. Go to "Performance"

Go to the performance option directly underneath "Chatbots."
Go to 'Performance'

4. Select date range

Use the date filter to review performance for a specified date range. You can also do this by clicking on the funnel button in the upper-right side of the page.
Select date range

5. Use column headers to sort

Click on any column header to sort by that metric.
Use column headers to sort

6. Click here to export a CSV

Click export to download a CSV of the report. All active filters will apply to the CSV.
Click here to export a CSV


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