Updated by Jenny Young


The Security tab of the My Settings section allows you to configure security settings for your account. Here, you can enable or disable multi-factor authentication (“MFA”) and reset your account password. 

Accessing the Security Tab

To access the Security tab, follow these steps: 

  1. Click on your profile image
  2. Select "Settings"
  3. Click on the My Settings at the top-left section of the screen 
  4. Select the "Security" tab toward the middle of the page:

Using MFA

MFA is a feature to add additional security to your account.  With MFA enabled, when you login, you will receive a text message with a code that you need to input in order to log in. 

To enable MFA, you can follow these simple steps:

  1. Click "Setup" option in the Multi-factor authentication icon:

Note: Your administrator has the option to require this for all users in the organization. If this has occurred in your organization, this MFA icon will be uneditable:

  1. Enter the phone number to receive the text messages and select "Send Setup Code": 
  1. You will then receive a text message with an MFA code. Type that code in the next menu and then press "Enable MFA":

Once you complete this setup, whenever you enter your username and password on the login page, you will receive a text message with a unique login code and be prompted to enter this code to login.  You also have the option to have that specific device not perform MFA for 30 days upon a successful login with MFA enabled.

Resetting Your Password

You also have the option to change your password from this menu. To do so, you can follow these easy steps:

  1. Select "Change Password"
  1. In the first text box, enter your new password. In the second text box, reenter your password. Then select "Change Password":

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