Performance
Overview
The bot performance report provides performance metrics for each individual chatbot. This is also the best source for tracking the engagement rate (conversations/prompts).
Navigating to bot performance
To view the bot performance report, navigate to Bot Management > Performance.
![](https://files.helpdocs.io/64szziapbv/articles/e0ubmv8l5a/1673387841405/navigate-to-bot-performance.gif)
Using and exporting the report
Use the date filter to review performance for a specified date range.
![](https://files.helpdocs.io/64szziapbv/articles/e0ubmv8l5a/1673389842133/date-picker-in-bot-performance.gif)
Click on any column header to sort by that metric.
![](https://files.helpdocs.io/64szziapbv/articles/e0ubmv8l5a/1673389914174/sort-bot-performance-report.gif)
Click export to download a CSV of the report.
![](https://files.helpdocs.io/64szziapbv/articles/e0ubmv8l5a/1673390077823/export-bot-performance-csv.png)
Note: all active filters will apply to the CSV.