Button Skill
Overview
Present a button to your site visitors within the chat window. Button clicks are recorded in the chat history, allowing for better tracking of visitor behavior.
The Basics:
Need help getting started? Check out these great resources:
- Bot builder View Options: How to navigate your chatbot builder
- Using Chatbot Templates: How to modify templates to fit your needs
- Managing Skills: How to Add, Edit, Connect, Copy, and Delete skills
- Personalize Your Bot Messaging: How to format your messaging
Adding a button
- Insert a button skill
- Edit your button to customize button text and color, insert a link, and decide where you want the link to open
- Save and close
Button vs. Hyperlink
If a site visitor clicks a button or hyperlink in a chatbot, that same conversation will follow them to the new page. When redirecting site visitors to a new page or piece of content, you can use either a button or a hyperlink within a message skill.
Button | Hyperlink in a message | |
Benefits |
|
|
