Bot Finished Skill
Bot Finished
This video will explain the Bot Finished skill and associated best practises.
Go to app.getsignals.ai
1. Introduction
Every skill in the bot builder has an exit that must be connected to another skill or the chatbot will crash. The only exception to this rule is the Bot Finished Skill. No next step is required when using this skill.
2. Drag and drop a "Bot Finished" skill into the bot flow
Insert a Bot Finished skill, and connect the previous skill(s) to your new Bot Finished skill. Remember to save your changes!
3. Best Practices
Only use the bot finished skill when you've made it clear to the site visitor that the conversation is over. If a site visitor types a message into the chat after the chatbot has reached a bot finished skill, the bot will not respond.
4. Alternatives
If you want site visitors to have the option to chat back in, try using a free response question, then connecting the "visitor response" button either back to the beginning of the chatbot, or to a live chat skill.
